Frequently Asked Questions
We are a brand proudly concepted in Malaysia with a focus on serving men’s essential needs from head to toe by carefully curating premium made products with a focus on daily wear, hair care, body care and many more. The products we source are of high quality and our only goal in mind is to provide you with a worry free purchasing experience delivered in the most convenient way.
Check us out on the link below to know more about us.
Peninsular Malaysia – RM8.00
East Malaysia – RM15.00
Free shipping with orders above RM95.00 in Peninsular Malaysia (RM106.00 in East Malaysia).
We have carefully selected our partnering courier and we aim to deliver within 1-3 working days (3-5 days for West Malaysia) to you to provide you with a pleasant purchasing experience.
Do contact us at [email protected] or whatsapp us (by clicking on the green whatsapp icon below) for further help. Please quote your Order Number and full name.
Do contact us at [email protected] or whatsapp us (by clicking on the green whatsapp icon below) for further help. Please quote your Order Number and full name.
Bank deposit via FPX
Major credit cards through our secured payment gateway
Our Microfiber mens boxers should be machine washed on cold and tumble dried on low heat. Please see below for wash and care instructions.
Machine wash cold with like colors
Use non-chlorine bleach
Tumble dry low
Cool iron if necessary
Do not dry clean
Our sizing follows the most popular brands. Please click the link below to our product page and scroll down for the sizing chart.
Our underwear is a microfiber blend that's ideal for a wide range of activities including all day wear to more rigorous activities. It's flyless and close-fitting for extra support, with a four-way stretch that moves with you.
The waist band is made of very soft material yet will hug your waist tightly.
We do not provide Cash on Delivery. You may however choose to pay via bank transfer (FPX) or credit card through our secured payment gateway.
We currently only ship within Malaysia but are working towards shipping internationally in the near future.
We deliver locally across the whole of Malaysia only. We are working to ship internationally in the near future.
We pride ourselves in fulfilling your order as soon as we can. Do contact us at [email protected] or whatsapp us (by clicking on the green whatsapp icon below) for further help if you wish to make any changes to your order. Please quote your Order Number and full name.
Items packed and out for delivery cannot be amended.
Yes if your order has not been fulfilled. Do contact us at [email protected] or whatsapp us at (by clicking on the green whatsapp icon below) for further help if you wish to make any changes to your order. Please quote your Order Number and full name.
However items packed and out for delivery cannot be amended.
We pride ourselves in fulfilling your order as soon as we can. Do contact us at [email protected] or whatsapp us (by clicking on the green whatsapp icon below) for further help if you wish to make any changes to your order. Please quote your Order Number and full name.
Items packed and delivered cannot be amended.
We pride ourselves in fulfilling your order as soon as we can.
We have carefully chosen our delivery partner and aim to deliver your order to you within 1-3 working days (3-4 days for West Malaysia) to create a pleasant purchasing experience for you.
However self pick up can be arranged at our office in Taman Paramount, Petaling Jaya. Do contact us at [email protected] or whatsapp us at (by clicking on the green whatsapp icon below) for further help. Please quote your Order Number and full name.
Once an order is fulfilled, your order status will be updated to “fulfilled”.
You will automatically received an email from our partnering courier with your tracking number.
Do contact us at [email protected] or whatsapp us at (by clicking on the green whatsapp icon below) for further help if you wish to make any changes to your order. Please quote your Order Number and full name.
However for hygiene reasons, certain items like underwear strictly cannot be exchanged/returned.
Do contact us at [email protected] or whatsapp us (by clicking on the green whatsapp icon below) for further help if you wish to make any changes to your order. Please quote your Order Number and full name.
For hygiene reasons, certain items like underwear strictly cannot be exchanged/returned.
However if you have received the wrong order, or your item is damaged, we will gladly refund or replace your order.
Once an order is fulfilled, your order status will be updated to “fulfilled”.
You will automatically an email from our partnering courier with your tracking number.
You may also contact us at [email protected] or whatsapp us (by clicking on the green whatsapp icon below) for further help if you wish to get more details on your order. Please quote your Order Number and full name.
If your item is damaged, we will gladly refund or replace your order.
Do contact us at [email protected] or whatsapp us at (by clicking on the green whatsapp icon below) for further help. Please attach the following:
- A brief description of the defective item,
- quote your Order Number and full name; and
- photos of the defective item.
if your item has a manufacturing defect, we will gladly refund or replace your order
Once an order is fulfilled, your order status will be updated to “fulfilled”.
You will automatically an email from our partnering courier with your tracking number.
You may also contact us at [email protected] or whatsapp us (by clicking on the green whatsapp icon below) for further help if you wish to get some assistance in locating your order. Please quote your Order Number and full name.
We are a 100% online store. However we do organise pop up booths from time to time to spread the word about our store. Stay tuned to our social media by liking/following our page for updates. (link for IG, FB)
Do contact us at [email protected] or whatsapp us (by clicking on the green whatsapp icon below) for further help and we shall do our very best to assist you.
