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Privacy Policy

INFORMATION COLLECTED

Two types of information are collected from visitors of our website: personally identifiable and non-personally identifiable information. If you purchase our products or services, we will need certain personally identifiable information including contact information (name, email address and shipping address) and financial information (credit card number and expiration date) for order forms and billing purposes, as well as to contact you if any problems occur.

Our website may incorporate "pixel tags", "cookies" or similar tracking technologies that allow us to track the actions of visitors of our website. Pixel tags and cookies are used to collect non- personally identifiable information.

We may aggregate your information with similar data collected from other visitors to improve our website and the products, services, applications, content and features provided. We do not use non-personally identifiable information in any way to create and maintain a personal profile of you, nor collect personally identifiable information.

 

Purpose of Personal Data collected

Personal Data that you provide to us voluntarily on our Websites and the other related channels may be for the following purposes (collectively, "Purposes"):

  • to manage, verify and complete transactions with you;
  • to direct market our products and/or services to you;
  • to understand and analyse our sales, and your needs and preferences;
  • to develop, enhance, market and provide products and services to meet your needs;
  • to enable you to participate in promotions and contests;
  • to process exchanges or product returns;
  • to improve our services;
  • to respond to your requests or complaints;
  • to send you updates on products, news and event updates, rewards and promotions, special privileges and initiatives offered by Timor Men PLT and/or its partners and/or advertisers;
  • to process your payment transactions; and
  • to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.

Sharing your personal Information 
To the best of our ability, personally identifiable information collected through use of our website is not shared with unaffiliated third parties. However, we must provide a certain extent of information to our employees, contractors, agents, and designees for them to complete necessary services. For example, we engage external courier services to deliver your parcels to you, and in the course of doing so, we have to provide your personally identifiable information  to the external courier company.

We also share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive from the relevant authorities, or to otherwise protect our rights. 

 

CHANGING OR DELETING YOUR INFORMATION

If you contact us by email through our website, we may keep a record of your contact information and correspondence in order to respond to you, as well as to send you marketing materials of our products and services. Your information will not be shared with outside parties.

If you would like to change your personally identifiable information or would like it to be removed from our database, feel free to email us at [email protected] For your convenience, you can hit the "unsubscribe" link in our emails if you no longer wish to receive materials from us.

MODIFICATION OF POLICY

We reserve the right to modify this Privacy Policy to better serve our customers without prior notice. We encourage you to check in occasionally to review any changes made.

Storage and Retention of Personal Data

Your Personal Data shall be stored either in hard copies in our offices or in servers located in Malaysia. It may be necessary to transfer your Personal Data to third party services providers based/located outside Malaysia. By continuing to use the Websites, products and/or services of Timor Men PLT, you hereby consent to such transfer.

Any Personal Data supplied by you will be retained by us as long as necessary for the fulfilment of the Purposes stated in paragraph (2) above or as required to satisfy legal regulatory, accounting requirements or to protect our interests.

 

CHANGING OR DELETING YOUR INFORMATION

If you contact us by email through our website, we may keep a record of your contact information and correspondence in order to respond to you, as well as to send you marketing materials of our products and services. Your information will not be shared with outside parties.

If you would like to change your personally identifiable information or would like it to be removed from our database, feel free to email us at [email protected] For your convenience, you can hit the "unsubscribe" link in our emails if you no longer wish to receive materials from us.

Privacy

INFORMATION COLLECTED

Two types of information are collected from visitors of our website: personally identifiable and non-personally identifiable information. If you purchase our products or services, we will need certain personally identifiable information including contact information (name, email address and shipping address) and financial information (credit card number and expiration date) for order forms and billing purposes, as well as to contact you if any problems occur.

Our website may incorporate "pixel tags", "cookies" or similar tracking technologies that allow us to track the actions of visitors of our website. Pixel tags and cookies are used to collect non- personally identifiable information.

We may aggregate your information with similar data collected from other visitors to improve our website and the products, services, applications, content and features provided. We do not use non-personally identifiable information in any way to create and maintain a personal profile of you, nor collect personally identifiable information.

 

Purpose of Personal Data collected

Personal Data that you provide to us voluntarily on our Websites and the other related channels may be for the following purposes (collectively, "Purposes"):

to manage, verify and complete transactions with you;to direct market our products and/or services to you;to understand and analyse our sales, and your needs and preferences;to develop, enhance, market and provide products and services to meet your needs;to enable you to participate in promotions and contests;to process exchanges or product returns;to improve our services;to respond to your requests or complaints;to send you updates on products, news and event updates, rewards and promotions, special privileges and initiatives offered by Timor Men PLT and/or its partners and/or advertisers;to process your payment transactions; andto comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.

Sharing your personal Information 
To the best of our ability, personally identifiable information collected through use of our website is not shared with unaffiliated third parties. However, we must provide a certain extent of information to our employees, contractors, agents, and designees for them to complete necessary services. For example, we engage external courier services to deliver your parcels to you, and in the course of doing so, we have to provide your personally identifiable information  to the external courier company.

We also share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive from the relevant authorities, or to otherwise protect our rights. 

 

CHANGING OR DELETING YOUR INFORMATION

If you contact us by email through our website, we may keep a record of your contact information and correspondence in order to respond to you, as well as to send you marketing materials of our products and services. Your information will not be shared with outside parties.

If you would like to change your personally identifiable information or would like it to be removed from our database, feel free to email us at [email protected] For your convenience, you can hit the "unsubscribe" link in our emails if you no longer wish to receive materials from us.

MODIFICATION OF POLICY

We reserve the right to modify this Privacy Policy to better serve our customers without prior notice. We encourage you to check in occasionally to review any changes made.

Storage and Retention of Personal Data

Your Personal Data shall be stored either in hard copies in our offices or in servers located in Malaysia. It may be necessary to transfer your Personal Data to third party services providers based/located outside Malaysia. By continuing to use the Websites, products and/or services of Timor Men PLT, you hereby consent to such transfer.

Any Personal Data supplied by you will be retained by us as long as necessary for the fulfilment of the Purposes stated in paragraph (2) above or as required to satisfy legal regulatory, accounting requirements or to protect our interests.

 

CHANGING OR DELETING YOUR INFORMATION

If you contact us by email through our website, we may keep a record of your contact information and correspondence in order to respond to you, as well as to send you marketing materials of our products and services. Your information will not be shared with outside parties.

If you would like to change your personally identifiable information or would like it to be removed from our database, feel free to email us at [email protected] For your convenience, you can hit the "unsubscribe" link in our emails if you no longer wish to receive materials from us.